Black-Win | Rules and Conditions of Online Casino with Money Withdrawa

User Agreement
chat User Agreement
User Agreement

PLEASE READ THESE AGREEMENTS CAREFULLY BEFORE ACCEPTING THEM.

When using the Services, you acknowledge the following:

  1. you enter into a binding agreement with us and accept these Terms and Conditions; 
  2. >you agree with any other terms, policies, and regulations applicable to you and published on our Website.

When using Betting Services, you also acknowledge and confirm that:

  1. you have reached a minimum legal age allowing you to use our Betting Services in your state, province or country of residence; 
  2. >you are not located at Restricted Territories;
  3. >you are 18 years or older;
  4. >you are playing for yourself and with your own money;
  5. >this is your first/only registration;
  6. >you have not self-excluded from any gambling website in the past 12 months;
  7. >you have read and accept the terms and conditions;
  8. >you declare that all information provided by you to 1win is correct and can be verified and you understand that providing any form of incorrect information will void all winnings of my plays on 1win;
  9. >you are aware and acknowledge that 1win sets certain limitations to the maximum prizes that can be won per day/week/month and/or can be withdrawn per day/week/month. 

We promote responsible gambling among our users. However, we would like you to note that any use of the Services is at your sole option, discretion and risk. By using Betting Services, you acknowledge that you are fully aware of the risk of losing money when gambling and that you are fully responsible for any such loss. By using our Betting Services, you agree that you have not and shall not have any claims whatsoever against us or any of our partners, directors, officers or employees concerning your gambling activities and losses.

By visiting any section of the Website or by the opening of a betting account you agree with all clauses of the User Agreement (hereinafter referred to as the Agreement), Privacy Policy, conditions of the 

advertisement activity, betting rules, bonuses and special offers available on the Website. Before acceptance of conditions of the Agreement, all clauses thereof must be thoroughly reviewed. If you express a non-consent with this Agreement you must leave or stop using the Website. Any subsequent use of the Website shall be considered as acceptance of all following clauses of this Agreement by you. 

General Terms and Conditions

1. Main provisions 

1.1. Bet - agreement related to a win as executed between the client and the betting company according to the set rules, in this case, the outcome of that agreement shall depend on the event concerning which it is unknown whether it will occur or not. Bets from the clients shall be accepted subject to the conditions of the betting company. 

1.2. Outcome - a result of the event (events) on which the bet was made.

1.3. Client - a person who makes a bet in the betting company on the outcome of the event. 

1.4. Line - the aggregate of the events, any possible outcomes of those events, coefficients of the possible outcomes of those events, their date and time after which the betting company shall stop the acceptance of bets on the outcomes of the mentioned events.

1.5. Bet cancellation - an event upon which no settlement and payment of win shall be performed. In case of a “bet cancellation”, according to conditions hereof, the deal between the organizer and the client shall be considered as not executed and a money refund shall be performed to such bet. 

1.6. Regular time - match length following the rules to conduct the competition in this kind of sports, which shall include the time added by the official. Regular time shall not include the additional time, overtime, series of penalties, penalty shots, etc.

1.7. All bets shall be calculated based on information provided by the processing center. 

1.8. In case of winning accrual, the betting participant shall be obliged to check the correctness of the accrued winning and in case of non-consent with the accrued winning to respectively notify the betting company has indicated in the application their account number, date, time, event, amount, chosen outcome of the event, coefficient as well as the reasons of non-consent with the accrued winning. All claims related to the accrued winnings shall be accepted within 10 (ten) days. 

1.9. A bet made by the client on any particular outcome of the event shall be winning if all outcomes were correctly predicted mentioned in such bet.

1.10. Conditions of acceptance of bets (coefficients, head starts, totals, limitations of the maximum bet, etc.) may be amended after any bet, whereas the conditions of the earlier made bets shall remain unchanged. Before the execution of the agreement, the client must clarify all amendments to the current line. 

1.11. Bets made on the events the outcome of which shall be known at the moment of the bet may 

be calculated with the coefficient «1».

1.12. According to this Agreement, in case of discrepancies arising between the client (participant of the agreement) and the betting company regarding the issues related to fulfillment and implementation of the betting agreement executed between the client (participant of the agreement) and the betting company, including the issues of winning payment, the outcome of events, winning coefficients, any issues of other essential conditions of the executed agreement as well as regarding the issues of acceptance of the agreement as void or ineffective, the parties shall accept the obligatory complaint procedure to settle the arisen discrepancies (prejudicial procedure).

1.13. The claim shall be made within 10 (ten) days from the day when the person has learned or should have learned about the breach of their right. All arguments and facts must be attached to the claim, confirming and substantiating the made claims. In case of the absence of reasons sufficient to substantiate the stated claims, the claim shall be subject to return without review. 

1.14. In case of staff errors while accepting the bets (obvious wrong types in the offered list of events, incompliance of coefficients in the line and the bet, etc.), in case of deviation from these Rules while accepting the bet as well as in case of other arguments confirming the incorrectness of bets the betting company shall remain entitled to declare the bets made on such conditions as invalid. Payment upon such bets shall be made with coefficient «1». 

1.15. In case of suspicion in the unsportsmanlike nature of matches, we shall be entitled to block the bets on the sports event until the conclusion of the international organization and to acknowledge the bets as invalid in case the fact of the unsportsmanlike competition shall be confirmed. Payment upon such bets shall be made with coefficient «1». The administration shall not be obliged to provide the betting participants with any proof or conclusions. 

1.16. In case of any obvious error in our coefficients, such bet shall be calculated following the final result on the actual coefficient complying with that marker.

1.17. The betting company shall not accept any claims regarding various readings in case of transliteration (translation from foreign languages) of the team names, player names, venues of competitions. All information given in the tournament name shall have an auxiliary nature. Any 

possible errors in that information shall not be the reason to repay the bets.

1.18. We shall remain entitled to close the betting account and to cancel all bets made on that account if it will be determined that the betting participant at the moment of the bets possessed the information about the result of the event. In this case, the administration of the betting company shall not be obliged to provide the betting participants with any proof or conclusions.

2. Main rules of bet acceptance

2.1. The betting company shall be entitled to limit the maximum bet, coefficients on any particular events as well as limit or increase the maximum bet, coefficients to any particular client without notification and explanation of reasons.

2.2. Acceptance of any repeated bets on the same outcome or combination of outcomes from the same player may be limited upon the decision of the betting company.

2.3. The bet shall be considered as accepted after registration thereof on the server and issue of the online confirmation. No registered bets shall be subject to cancellation or amendment.

2.4. The bets shall be only accepted in the amount which shall not exceed the current balance on the client account. After the bet registration, the bet amount shall be debited from the account. After the bet calculation, the winning amount shall be credited to the client's account.

2.5. The bets shall be accepted before the beginning of the event; the date, time of the beginning of the events and any related comments, mentioned in the line, shall be approximate. In case if for any reason the bet was made after the actual beginning of the event such bet shall be void. An exception shall be the bet on the live events, i.e. bets made in the course of the match. Such bets shall be valid until the end of the match.

2.6. Bets LINE and LIVE shall not be edited or deleted except for any special cases provided for by these rules.

2.7. In case if a bet shall be subject to cancellation then regarding a single bet the repayment of money funds shall be performed. In the expresses, in case of cancellation of a bet related to any one 

or several events the winning calculation on those events shall not be performed.

2.8. In case of any wrong calculation of bets (e.g., because of any erroneously entered results) such bets shall be recalculated. In this case, the bets made between the wrong calculation and recalculation shall be valid. In case if after recalculation the player's balance shall be negative they may not make any bets until the account will be replenished.

2.9. All sports events shall be considered as postponed and canceled only in case of availability of information from the official documents of organizations conducting the sports events, official sites of the sporting federations, sites of the sports clubs and other sources of the sports information and based on those data the sports events shall be adjusted mentioned in the line.

2.10. The bet shall be subject to cancellation if the client has knowingly misled the staff (employees of the betting company) having provided them with false information and demands regarding the acceptance of bets, payment of winning, result of the event and other information and demands 

having such nature. The above-mentioned cases shall be applied also to any minors below 18 years of age as well as their parents.

2.11. A bet shall be subject to cancellation if the bet was made on a known outcome (the event occurred but the result was not reflected in the system). 

3. Types of bets 

3.1. Single – a bet on a certain outcome of an event. The winning on the single bet shall be equal to the product of the bet amount and coefficient set for this outcome.

3.2. Express – a bet on several independent outcomes of events. The winning on the express shall be equal to the product of the bet amount and coefficients of all outcomes constituting the express. Losing on one of the outcomes of express shall mean loss of the whole express. 

4. Limitations of inclusion of certain outcomes of the event 

4.1. In the express may be included only one of the dependent outcomes. In case if in the same express shall be included two and more events the events with the lowest coefficient shall be excluded from that express.

4.2. Dependent outcomes (interdependent events) - a result of one part of the bet shall influence the 

result of the other part.

4.3. Bets on events «Team scores a penalty Yes/No» shall be considered as lost if no penalty was assigned during the regular time.

4.4. Bets on events «How the goal will be made», «Next goal» shall be considered as lost if the goal the number of which is mentioned in the bet was not made.

5. Acceptance of bets during the match (live-bets)

5.1. Live-bets shall be accepted on the main and additional outcomes. Single live-bets may be made or combined in the same express.

5.2. The bet shall be considered as accepted after registration on the server and the issue of the online confirmation. The accepted bet shall not be subject to amendment. In case of circumstances mentioned in section «Main rules of bet acceptance» calculation of the live-bet shall be possible with the coefficient «1».

5.3. The betting company shall not be liable for inaccuracies in the current results of matches on which the live-bets shall be accepted. The clients must use also other independent sources of information.

5.4. Live-bets shall not be edited or deleted.

6. Match results, date and time of their beginning, settlement of disputable issues

6.1. Bet calculation may be reconsidered due to any wrong result provided by the betting provider. 6.2. For calculation of bets shall be considered the actual beginning time of events which shall be approximately defined based on the official documents of organizations conducting the sports events and in case of absence of such approved documents than based on the official sites of the sports federations, sites of the sports clubs and other sources of the sports information.

6.2. The betting company shall not be liable for incompliance of the date and time with the actual beginning of the events. The date and time of the beginning of an event as mentioned in the line shall be approximate. For calculation of bets shall be considered the actual beginning time of the event shall be defined based on the official documents of the organization conducting the 

competition.

6.3. The betting company shall not be liable for inaccuracies in the name of championships, length of matches (sports events). Data to be mentioned in line and live shall be approximate. The clients must use other independent sources of information to specify the data related to the sports event. 6.5. Any claims regarding the result of an event shall be accepted within 10 calendar days from the moment of completion of the event in case of availability of the official documents according to the result of the event issued by the organization which conducts the competition.

6.4. Bets made after the beginning of the event shall be calculated with the coefficient «1» (except for any live-bets); in the expresses, the coefficient on such bets shall be equal to «1».

6.5. If the client has made a bet on the event the result of which was known to them such bet shall be subject to cancellation. In that case, the betting company shall make a decision only after the special closed investigation. All actions concerning such bet shall be timely suspended. 

6.6. If a participant shall refuse to fight before the beginning of the event all bets of that participant shall be canceled.

6.7. If the member by any reason (injury, refusal, etc.) shall retire during the competition then all bets made before the beginning of the last round or stage of the competition in which they have participated shall be valid and all other bets shall be canceled. 

6.8. If a participant, team member (football player, hockey player, basketball player, etc.) has not participated in the match the winning coefficient on bets on them shall be accepted as equal to «1» if not agreed otherwise.

6.9. If in a tennis match the refusal (disqualification) has occurred before the beginning of the match then the winning coefficient on bets shall be accepted as equal to «1», except for bets on the participant's result in the competition. If the tennis match was interrupted, not completed on the same day and postponed, the bets on it shall remain valid until the end of the tournament in the scope of which then match was conducted until the match will not be completed or until any refusal of one of the participants. 

6.10. If in the event (match, competition or fight) one pair of participants (teams, athletes) is 

indicated but subsequently the participants of the pair shall be amended then all bets on that event shall be canceled.

6.11. In team competitions, in case of replacement of one or several members of any team for any reason, the bets on the outcome of the whole match shall remain valid. 

6.12. in the pair matches, if the pair participants are mentioned, in case of replacement of at least one of participants the winning coefficient on the bets shall be equal to «1»; if the participants are not mentioned the bets shall remain valid.

6.13. In the competitions, where the terms «home» and «guests» are used, in case of the event postponement: on the neutral field the bets shall remain valid; on the field of the competitive team, the bets shall remain valid.

6.14. If the terms «home» and «guests» do not apply to the event (e.g., in any single and pair kinds of sports) then in case of change of the conduction place of the event all bets on it shall remain valid. 6.17. Teams of NBA, NHL, AHL, CHL, OHL, WHL, East Coast Hockey League (North America) may be allocated both in the direct (home - guests) and in the reverse sequence. In the case of the reverse sequence, no repayment of bets shall be performed.

6.15. In case of friendly matches, club-friendly tournaments in case of change of the event conduction place all bets on it shall remain valid.

6.16. Kinds of sports or situations for which there is no separate description of special features of acceptance and calculation of bets shall be subject to the General rules.

6.17. In disputable unprecedented situations the final decision shall be made by the betting company.

6.18. In case of incompliance of data from different sources of information (date, time, result, team name) the betting company shall suspend the payment of winning until the complete settlement of authenticity of such information. If the result of the completed event as presented on the official site differs from data of the TV broadcasting, then the betting company shall remain entitled to perform settlement according to data of the TV broadcasting. 

6.19. In case of detection of an error in the output program of coefficients and acknowledgment of that error by the betting company, all bets made on those events shall be winning and payment on bets shall be made with the winning coefficient equal to «1».

7. Parties 

7.1. All clauses of the Agreement, including the pronouns «we», «us», «our» or «the betting company» shall relate to the betting company with which the client agrees with following clause one above.

8. Amendment of conditions

8.1. Because of some reasons, namely: commercial, legal as well as any reasons related to servicing of clients we have the right to make any amendments to the Agreement. The actual clauses of the Agreement and dates of their commencement are provided on the Website. The Client shall bear the personal liability for review of the current Agreement. The betting company shall be entitled to 

make amendments to work of the Internet site anytime and without any prior notification of the Clients.

8.2. In case of non-consent with any amended clauses of the Agreement the Client must stop using the Internet site. Any subsequent use of the Internet-site after commencement of the amended clauses of the Agreement shall be considered as its full acceptance irrespective of the fact whether the client has received the corresponding notification or learned of the amendments from the renewed Agreement.

9. Right of demand

9.1. Any persons under the age of 18 or any age (hereinafter referred to as the Permitted age) which shall be obligatory for legal participation in gambling according to the legislation of any particular jurisdiction, shall be prohibited from use of the Internet-site. Use of the Internet site by any persons who did not reach the Permitted age shall be a direct violation of the Agreement. Due to this, we have the right to request documents that may confirm the Client's age. The Client may be denied the provision of services and the operation of their account may be suspended if, upon our request, no proof will be provided that the Client's age corresponds with the Permitted age. 

9.2. Online gambling is prohibited by law in certain jurisdictions. By accepting the Agreement, the Client shall understand that we may not provide guarantees or any legal advice regarding the legality of the use of the Internet-site within any jurisdiction on which the Client is located. We may not state that the services of the Internet site do not breach any laws of the Client's jurisdiction. The Client uses the services of the Internet site upon their own wish and shall take over the whole liability while completely understanding all possible risks.

9.3. We do not aim and do not intend to provide the Client with services that breach legislation of their jurisdiction. By accepting the Agreement, the Client confirms and guarantees that any use of the Internet-site complies with the laws and regulations valid on the territory of their jurisdiction. We do not bear any liability for any illegal use of services of the Internet site.

9.4. Due to legal reasons we do not accept any Clients from the following countries:

9.4.1. Absolute Restriction. No customers will be accepted from USA, Canada, UK, Spain, Latvia, Lithuania, Netherlands, France, Italy, Switzerland, Albania, Barbados, Pakistan, Syria, South Sudan, Cayman Islands, Haiti, Jamaica, North Korea, Malta and Panama. Any persons residing or located on the territory of those countries are not permitted to open accounts or to make any money funds on the Internet site. Amendments shall be possible in the list of the jurisdictions and they may be performed by us without any prior notification of the Clients. You agree that you will not open the account or transfer any money funds to it being located within the territory of either of the above-listed jurisdictions.

9.4.2. Blacklisted Territories. In addition to point 9.4.1, all NetEnt games cannot be played or accessed in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Denmark, Estonia, Latvia, Lithuania, Czech Republic, Mexico, Portugal, Romania.

9.4.3. Branded Game Territories. 

9.4.3.1. Guns & Roses, Jimi Hendrix, & Motörhead CANNOT be played or accessed in the following countries: Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom, Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine. 

9.4.3.2. Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Phantom’s Curse, Creature from the Black Lagoon and The Invisible Man), CAN ONLY be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Finland, 

Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia and Sweden. 

9.4.4. Pooled Jackpot Territories. No pooled jackpots may be played or accessed in the following territories: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates and Ukraine.

9.5. No bets shall be accepted: 

9.5.1. from any persons being the participants of the events on which the bets shall be made (athletes, coaches, officials, owners or club managers and any other persons who shall be able to affect the outcome of the event) as well as from any persons who shall act upon their instruction; 9.5.2. from any persons representing the interests of other betting offices;

9.5.2. from any other persons whose participation in agreement with the betting company shall be prohibited by the current legislation.

9.6. Liability for the breach of clause 9.5 hereof shall be borne by the betting participant. In case of breach of this Agreement, the betting company shall remain entitled to refuse to pay any winning or to repay any paid amounts as well as to cancel any bets. The betting company shall not be liable 

regarding the particular moment when it learned that the client is referred to any above-mentioned categories of persons. It means that the betting company shall be entitled to take the mentioned measures any time after it learned that the client is one of the mentioned persons.

9.7. If the bet participant commits cheating against the betting company (multi-account, use of betting automation software, playing on arbitrage situations, if the game account is not used for betting, abuse of loyalty programs, etc.), the betting company reserves the right to suppress such cheating by canceling bets and closing the game account of the bet participant.

10. Opening of an account 

10.1. To have access to all main services of the Internet site, an account must be opened. For this purpose, the Client may perform a “1-click” registration or to enter their e-mail address and to make a password which subsequently will be used for entry into the betting account, as well as the personal data, must be additionally entered: name, phone number and birth date. 

10.2. Client must state real email address during registration, or change it to real email if 1-click registration was used.

10.3. To confirm the authenticity of information we shall be entitled to request the documents confirming the identity of the Clients. If due to any reason the Client may not provide the requested documents then for their identification, we shall be entitled to suspend or to block the account of the Client until they provide the necessary information. 

10.4. The Client confirms that during registration on the Internet-site they have indicated the complete and trustworthy information about themselves and in case if any amendments shall be performed concerning it, the Client shall be obliged to immediately enter them into their profile. Non- fulfillment or disregard of that rule may cause the application of limitations, suspension or blocking of the account as well as annulment of payments.

10.5. If any questions or problems arise in the scope of registration on the Internet site, the Client may contact the support service online or make a phone call at 8(800)301-77-89 (24/7).

10.6. Each Client may open only one account on the Internet site. Other accounts opened by the Client shall be considered as backup accounts. We have the right to close such accounts and: 10.6.1. to acknowledge as invalid all operations conducted using a backup account;

10.6.1. not to repay to Clients all deposits and bets made from the main and the backup account; 10.6.3. to demand repayment of all winnings, bonuses and money funds received using the backup 

account. The Client shall be obliged to repay them upon our first demand. 

11. Your identity. Protection from money laundry 

11.1 Please note that name and date of birth on your Account must match your true and legal name and identity.

11.2 The name on your Account registration must match the name on the credit card(s) or other payment accounts used to deposit or withdraw monies into/from your Account Balance. 

11.3 To verify your identity, address and/or payment account (‘identity’) we may request at any time: 11.3.1 proof of identity (including but not limited to copies of a valid passport/identity card and/or any payment cards used),

11.3.2 proof of address, including but not limited to a recent utility bill (should be no more than three months old), 

11.3.3 copy of a recent credit/debit/bank account statement related to a payment method used (should be no more than 3 months old).

11.4 If you do not supply such documentation to us and/or if we are unable to satisfactorily verify Your identity within a reasonable period, determined by us, we reserve the discretionary right to: 11.4.1 withhold the balance in your Account until our verification process is completed satisfactorily, 11.4.2 void any or some of the transactions you have made and freeze your Account, and/or 

11.4.1 suspend or close your Account and terminate these Agreements.

11.5 We may conduct a security review at any time to validate your identity, age and other registration or payment information provided by you, to verify your use of the Services (e.g. for Prohibited Practices), your compliance with these Agreements and your financial transactions carried out via the Services for potential breach of these Agreements.

11.6 You authorize us to make any inquiries about you and to use and disclose to any third party any information about you to validate it.

11.7 You agree to provide any additional information or documentation as we may request from you to conduct the Security Review. 

11.8 This procedure is a statutory requirement and is done following the applicable gaming regulation and the anti-money laundering legal requirements, in particular, following the National Ordinance on the Reporting of Unusual Transactions and our internal AML/CTF policies.

12. User name, password and security

12.1. After the opening of an account on the Internet-site the Client shall be obliged to keep their password and username secret and not to disclose that information to any third parties. In case of loss of data necessary for access to the account they may be learned or restored by pressing the button «Restore password».

12.2. The Client shall be liable for the safety of the password as well as for any actions or transactions made with their account. In addition, the Client shall be liable for all losses incurred by them as a result of actions of any third parties.

12.3. In case of breach of security and any unauthorized access to the account the Client must immediately notify the betting company. If necessary, the Client shall be obliged to provide us with proof that unauthorized access has occurred. The betting company shall not be liable for any damage incurred by the Client due to any wrong or careless use of the username and password by any third parties or for any unauthorized access to the account.

13. Deposits, placement and withdrawal of money funds from the account

13.1. To make a bet on the Internet site the Client must place a certain amount of money on their account.

13.2. The Client confirms and obliges that:

13.2.1. any money funds deposited on the betting account were not obtained in an illegal or prohibited way;

13.2.2. the Client will not refuse from any performed transactions, will not deny and cancel any performed payments which may cause the money repayment to any third party and to allow them to avoid the legal liability.

13.3. We do not accept any money funds from any third parties: friends, relatives or partners. The 

Client shall be obliged to pay the money funds only from their account, bank card or system registered in the name of the Client. In case of detection of facts of breach of that condition, all winnings may be confiscated.

13.4. In case of request of the bank transfer to repay the money funds to their legal owner all expenses and commissions shall be paid on account of the recipient. 

13.5. We do not accept payments in cash. We may use for the electronic payments, including incoming payments and payments to the Clients, different institutions engaged in processing of electronic payments or any financial institutions. Except for the cases when the rules and conditions of those institutions shall not contradict with the provisions of the Agreement the Client shall completely accept those rules. 

13.6. The Client agrees not to refuse, not to cancel and not to terminate any transactions made with the participation of their account. In addition, in each of such cases, the Client shall be obliged to 

repay or to reimburse us with the amount of the not allocated funds inclusive of any expenses which we may incur while collecting the deposits from the Client.

13.7. We have the right to block the account of the Client as well as to cancel the payments and to collect the winnings if we have any suspicions that the account replenishment was done fraudulently. We shall be entitled to notify the corresponding authorities about any fraudulent actions with payments and any illegal activity. We have the right to use the services of the collecting agencies to return the payments. The betting company shall not be liable for any unauthorized use of the credit cards irrespective of the fact whether their theft was declared or not. 

13.8. We shall be entitled to use any positive balance of the Client's account to settle any amount of money that the Client must repay to the betting company. In particular, in case of any repeated bets or wager, clause 10 («Collusion, misleading actions, fraud and criminal activity) or clause 13 («Errors and defects»). 

13.9. The Client completely understands and accepts the fact that the betting account is not a bank account. Respectively it shall not be covered by the methods of insurance, replenishment, guarantee and other remedies from the part of the deposit insurance system and other insurance systems. No 

interest shall be accrued on money funds on the betting account.

13.10. The Client shall be entitled to file a request to withdraw the money from the account if: 13.10.1. all payments received on the account were inspected and none of them was canceled or terminated;

13.10.1. any inspection activity was duly performed.

13.11. For the purpose of execution of a request to withdraw the funds from the account the following moments must be considered:

13.11.1. the betting profile must be filled out. Also if the Client has registered using the function of “1 click”, in the personal profile they must amend the e-mail address;

13.11.2. if the amount requested for withdrawal shall exceed the total amount of withdrawals of the money funds in the amount of 50,000 rubles or equivalent in any other currency we may conduct an identification procedure. For this, the Client must provide us with a copy or digital photograph of the Client's identification document. In case of the account replenishment from the credit card picture of both sides of that card must be sent to us. In the card number, the first six digits and the last four digits must be seen, the CVV2- code may be concealed;

13.11.3. We shall be entitled to collect a commission in the number of our expenses for withdrawal of funds not engaged in the game.

13.11.4. The withdrawal amount of up to 5,000 rubles or equivalent in any other currency shall be paid to the client's account within the range of 1 to 60 minutes from the moment of the request, except for any technical malfunctions from the part of the bank or payment system.

13.11.5. The withdrawal amount from 5,000 rubles or equivalent in any other currency shall be paid to the client's account within 5 days from the moment of the request.

13.11.6. Other delays shall be possible for up to 3 business days depending on the bank or other payment system.

13.11.7. Other ways to withdraw the wan money funds shall be discussed expressly with the Administration of the Internet site. 

13.12. We do not provide money exchange services. We have the right to close such accounts and:

13.12.1. withhold a commission in the amount of our costs of withdrawal of funds not involved in the game; 

13.12.2. invalidate all transactions carried out with the main and duplicate accounts;

13.12.3. not to return to the Clients all deposits made from the main and duplicate accounts.

13.13. In order to activate the withdrawal of funds, the Player shall make a bet with the odds not less than 1.3 in the amount not less than 100% of each deposited amount or not less than 100% of each deposited amount to involve (play, use) in the Casino or Live-Games)

13.14. If the player's account has not had enough gaming activity specified in clause 13.13, the Bookmaker's company shall have the right to withhold payment system commission expenses from the client (up to 15% for each transaction) when withdrawing funds. 

13.15. If the amount of winnings is more than 5 000 000 (five million rubles), the Bookmaker's company reserves the right to set a daily limit for withdrawal, which is calculated individually for each Client.

14. Terms and conditions for services of the betting company:

14.1. You agree to pay for all services and/or goods or any additional services ordered by you on the Website as well as all additional expenses (if any), including but not limited to, any possible taxes, duties, etc. You shall be completely liable for the timely making of all payments. The provider of the payment services shall only secure the conduction of payment in the amount defined on the Website and shall not be liable for payment of the above-mentioned additional amounts by the user of the Website. After pressing the button "Payment" the payment shall be deemed processed and irrevocably fulfilled. By pressing the button "Payment" you agree that you may not call the payment back or demand it's calling back. Placing the order on the Website you confirm and indicate that you do not breach the laws of any state. In addition, accepting the provisions of these rules (and/or Terms and Conditions) you as the owner of a bank card confirm that you are authorized to use any goods and/or services offered on the Website. 

14.2. In case you use any services of the Website which offers such specific services as betting service you provide a legally binding confirmation that you have reached or exceeded the majority age which is legally permitted in your jurisdiction to use services offered by the Website.

14.3. Starting to use services of the Website you take the legal responsibility for abidance with the legislation of any state where that service is used and you confirm that the provider of the payment services shall bear no liability for any illegal or unauthorized breach. By your consent to use services of the Website, you understand and accept that processing of any your payment shall be performed by the provider of the payment services and there is no legal right to repayment of already bought services and/or goods or any other possibilities to cancel the payment. If you wish to refuse the use of service for the subsequent purchase of a service and/or goods you may refuse from the service using the Personal account on the Website. 

14.4. The provider of the payment services shall not be liable for refusal /impossibility to process the data related to your bank card or for any refusal related to unavailability of any permission to conduct the payment using your bank card from the issuing bank. The provider of the payment services shall not be liable for the quality, volume, price of any service and/or goods offered to you or purchased by you on the Website using your bank card. By payment of any services and/or goods of the Website you should, first of all, abide by the rules of use of the Website. Please note that only you as the owner of the bank card shall be liable for the timely payment of any service and/or goods ordered by you through the Website and for all additional expenses/commissions related to that payment. The provider of the payment services shall be only the performer of payment in the amount defined by the Website and shall not be liable for any price formation, general prices and/or general amounts. 

14.5. Shall a situation arise related to your non-consent with the above-mentioned conditions and/or other reasons we ask you to timely refuse from the fulfillment of payment and, if necessary, to contact directly the administrator/support of the Internet site.

15. Collusion, misleading actions, fraud and criminal activity 

15.1. The betting company does not recommend betting by a group of Clients from one IP address or one local network, as well as by prior agreement — in concert. The above activities may be regarded as collusion, fraud, misleading actions.

15.2. The betting company does not bear any responsibility as to when exactly it became aware or it was subsequently established that the bet was made in violation of the rules. We have the right to close such accounts and: 

15.2.1. recognize as invalid all transactions, do not return to the Clients all deposits and bets made in concert with other Clients;

15.2.2. to demand the return of all winnings, bonuses and funds received as a result of the collusion. The client is obliged to return them at our first request. 

15.3. The following types of activity shall be strictly prohibited, commitment of any such actions shall be deemed as a direct breach of the Agreement: 

15.3.1. transfer of information to any third parties;

15.3.2. illegal actions: fraud, use of malicious software, bots and bugs in the Internet-site software; 

15.3.3. fraudulent actions, such as the use of stolen, cloned or otherwise illegally obtained data of the credit or debit cards to replenish the account;

15.3.4. participation in the criminal activity, money laundry and other types of activity participation in which may cause criminal law liability.

15.4. We have the right to suspend, cancel or withdraw payments or winnings related to bonus funds in case if we will have suspicions that the Client intentionally misused them.

15.5. We shall take all measures allowed and permitted by law to exclude and detect any fraudulent collusions and their direct participants, also the corresponding measures will be obligatorily taken against such persons. We shall not be liable for any losses and damage incurred by the Clients as the result of the fraudulent actions.

15.6. The Clients shall be obliged to immediately notify us if they have any suspicions that any Client is in collusion or performs any fraudulent actions. We may be contacted via Internet-site to the support service using the online chat or by phone – 8(800)301-77-89 (24/7). 

15.7. We have the right without any prior notification to prohibit the Clients the access the Internet site and to block their accounts if they shall be suspected of any fraudulent activity. In such cases, we shall not be liable for repayment and compensation of any money funds on accounts of such Clients. In addition, we have the right to notify the law enforcement authorities about any illegal activity. The Clients shall be obliged to completely cooperate with us in the scope of investigation of any such cases. 

15.8. The Clients shall be prohibited to use services and software of the Internet-site to perform any fraudulent, illegal actions and transactions following the legislation of any particular jurisdiction. If the fact will be defined or detected that the Client committed any such actions, then the betting company may suspend or block the Client's account and withdraw any funds available on it. In such cases, the Clients shall not be entitled to make any claims against the betting company. 

15.9. This site's regulations restrict performing any gaming activities on the behalf of third parties (nominal account holders).

The gaming account is to be immediately blocked upon verification made by the security department proving the fact that the person undergoing the verification does not possess sufficient knowledge in sports betting. 

16. Other prohibited actions on the site 

16.1. It is prohibited to use any aggressive or offensive language on the Internet site, obscene words, threats and to use any violent actions in relation to employees and other Clients of the betting company. If the Player doesn’t abide by that clause of rules the betting company shall be entitled to stop the correspondence with that Player or to leave the incoming request without consideration. 

16.2. It is prohibited to upload on the Internet-site any information in the volume which shall be able to cause any malfunction of operation of the Internet-site and to perform any other actions which may affect the operation of the resource. By this shall be meant viruses, malicious software, bulk mailing and spam – all above shall be strictly prohibited. In addition, the Clients shall be prohibited from deletion, amendment and edition of information published on the Internet-site. 

16.3. The Clients may use the Internet site exclusively for amusement purposes. It is prohibited to copy the Website as a whole or any part thereof. 

16.4. The Clients promise not to perform any actions aimed at the hacking of the security system of the Internet site, obtaining illegal access to any confidential data or DDoS attacks. Concerning the Clients suspected of breach of that rule, the corresponding measures shall be applied: full prohibition of access to the Internet-site and account blocking. In addition, we are entitled to notify the responsible authorities of any illegal actions of the Client. 

16.5. We shall not be liable for losses and damage which our Clients or any third parties may suffer due to any technical malfunction caused by any virus attacks or any other malicious actions aimed at the Internet site.

16.6. Transfer and sale of the account of one Client to any other shall be strictly prohibited. 

17. Term and termination of the agreement 

17.1. We shall be entitled to delete the Client's account (as well as the name and password) without any prior notification in the following cases:

17.1.1. we have decided to stop the provision of services to all Clients or any particular party; 

17.1.2. the Client's account is somehow related to any earlier deleted account;

17.1.3. the Client's account is related to an account that is blocked at the moment, in such case, we shall have the right to close the account irrespective of how it is related and to completely block the accounting data on that accounts. Except for cases mentioned in the Agreement the balance on the Client's account shall be repaid to them within a particular period, right after the filing of a request and collection of the amount owed by the Client to us;

17.1.4. The Client participates in criminal collusion or tries to hack the system;

17.1.5. The Client interrupts the operation of the software of the Internet-site or tries to manipulate it; 17.1.6. The Client uses their account for purposes which may be considered as illegal following legislation of any particular jurisdiction;

17.1.7. The Client publishes on the Internet-site any information of an offensive or humiliating nature. 

17.2. We have the right to close the Client's account or to cancel the validity of the Agreement, having sent a corresponding notification to the Client to the address mentioned in the contact details. In case of any such actions from our part, except for situations mentioned in clauses 9 («Collusion, misleading actions, fraud and criminal activity») and 16 («Breach of conditions») of the current Agreement, we shall be obliged to repay the money funds from the Client's account. If by any reason we shall not be able to contact the Client the money shall be timely transferred to the account of the betting company or any control body.

18. Amendments on the Website

18.1. We shall be entitled to anytime, upon our own discretion, to make amendments of or additions to services offered on the Website to support and renew the resource.

19. System errors

19.1. If during the betting process a malfunction of operation of the Website shall occur, we shall try to amend the situation as soon as possible. We shall not be liable for any malfunctions in the IT devices arisen due to the operation of equipment used by the Clients for access to the Internet-site as well as interruptions in the work of the Internet providers.

20. Errors and defects

20.1. We have the right to limit or cancel any bets.

20.2. If the Client has used the money funds which were credited to their account as the result of the error to make the bets and to participate in the game, we may annul such bets and any winnings received through them. If any payment of the money funds was made upon such bets then such amounts shall be deemed transferred to the Client in trust management, the Client shall be obliged to repay them upon our first demand.

20.3. The betting company and service providers shall not be liable for any loss, including any lost winnings, caused by errors on the part of the Client or from our part.

20.4. The betting company, its distributors, branches, licensees, subsidiaries as well as employees and managers shall not be liable for any losses and damage caused by the interception or misuse of any 

information transferred through the Internet. 

21. Limitation of our liability 

21.1. The Client shall independently decide to use services of the Internet-site, and any actions and any consequences thereof shall be caused by the personal choice of the Client done upon their discretion, at their own risk.

21.2. Operation of the Internet site shall occur following the clauses of this Agreement. We do not provide any additional guarantees or assurances concerning the Internet site and services offered on it and hereby we exclude our liability (in the scope of the law) concerning any respective guarantees. 

21.3. We shall not be liable for offenses, negligence, losses, and damage that we are not able to foresee at present. 

21.4. The betting company shall not be liable for the content of resources the access to which may be obtained through the Website.

22. Breach of conditions

22.1. The Client gives their consent to completely reimburse the losses, to protect and to defend the interests of the betting company, its partners, employees and directors from any claims, liability, expenses, losses and costs caused by the following: 

22.1.1. the Client's breach of conditions of the Agreement;

22.1.2. the Client's breach of laws and rights of any third parties;

22.1.3. access to services of the Site by any other person using the identification data of the Client, with their permission or not, or;

22.1.4. appropriation of winnings obtained in such way.

22.2. If the Client breaches the conditions of the Agreement, we shall be entitled to:

22.2.1. notify the Client that by their actions they breach the conditions of the Agreement and to demand to immediately stop any prohibited actions;

22.2.2. timely suspend the operation of the Client's account; 

22.2.3. block the Client's account without any prior notice;

22.2.4. withdraw from the Client's account the number of payments, winnings or bonuses obtained as a result of the breach.

22.3. We have the right to annul the username and password of the Client in case they shall not abide by any clause of the Agreement.

23. Rights on intellectual property objects

23.1. All contents of the Website shall constitute the object of the copyright and other proprietary rights which shall belong to us. All uploaded and printed materials published on the Internet-site may be downloaded only on one computer. Any printout of those materials shall be permitted exclusively for any personal and non-commercial use.

23.2. Any use of the Website shall not provide the Client with any rights on intellectual property which shall belong to us or any other third party.

23.3. Any use or reproduction of trademark, brand name, logos and other promo materials published on the Website shall be prohibited, without the corresponding consent from us.

23.4. The Client shall be liable for any damage, costs or expenses that may arise due to any illegal activity performed by them. The Clients must immediately notify us if they shall become aware of any prohibited activity and render all necessary assistance in the conduction of an investigation which we may conduct using the provided information.

24. Personal data of the Clients

24.1. We are obliged to abide by requirements towards the protection of the personal data in the form in which we use the personal information collected as a result of the user's visit to the Internet site. We pay particular attention to obligations related to the processing of the personal data of our Clients. We shall process the personal data provided by the Clients with complete abidance with the Privacy Policy.

24.2. By provision of the personal data, the Clients agree that we are entitled to process the personal data for the purposes mentioned in the Agreement or to abide by any regulatory and legal 

obligations.

24.3. Following the policy of confidentiality, we undertake not to disclose and not to transfer any personal data of our Clients to any third parties, except for acquiring processors and employees who on the need-to-know-basis may use it exclusively for the provision of the higher quality of services. 24.4. We store copies of all correspondence received from the Clients to register exactly all received information.

25. Use of the “Cookie” files on the Internet-site

25.1. We use the “cookie” files to provide the functionality of the Internet site. A “Cookie” is a special text file of a small size that is stored on the user's PC during the visit of the Internet-site, using it we may recognize any particular users in case of the repeated visit of the Site. Additional information related to the control and deletion of the “cookie” files is provided on the site: www.aboutcookies.org 

(http://www.aboutcookies.org). Please note that deletion of our “cookie” files may be the reason for the access blocking to certain sections and functions of the Internet site.

26. Claims and notifications

26.1. If any claims and complaints arise regarding the operation of the Website you must, first of all, as soon as possible to send your claim to the support service through the online chat on the Website (telephone of the support service – 8(800)301-77-89 (24/7)) or to the e-mail address– support@1win.xyz ). 

26.2. The Client agrees that the record of a dispute to be stored on the server may be used as proof for consideration of the claim.

27. Settlement of disputable situations

27.1. You may dispute any situation. We shall thoroughly and in good faith consider all disputable issues in case of provision of any particular information – facts and arguments. The disputable information with an attachment of facts and arguments must be provided in the written form through the online chat on the Website (telephone of the support service – 8(800)301-77-89 (24/7)) or to the e-mail address of the support 

service - security@1win.xyz). Within 14 days from the moment of receipt, the claim letter or proposition will be considered, and the Client will receive a notification about the result of consideration in the reply letter. In case of necessity to conduct any additional inspections we shall be entitled to prolong the term to consider the request up to 30 days from the moment of receipt thereof. Any prohibited language, any types of offenses and false data are prohibited for use in the text of the letter. 

28. Circumstances of the force majeure 

28.1. We shall not be liable for any delays or non-fulfillment of obligations listed in the Agreement in case if they shall be caused by any circumstances of the force majeure which shall include any acts of God, war, civil commotion, industrial disputes, interruptions of work of the public household networks, DDoS-attack or any other attacks in the Internet-network, which shall be able to adversely affect the operation of the Website. 

28.2. During the presence of circumstances of the force majeure, the activity of the Website shall be deemed suspended and a delay for the fulfillment of obligations shall be applicable for that period. We shall be obliged to use all available means to look for solutions which would allow to completely fulfill their obligations towards the Clients until the end of circumstances of 

the force majeure. 

29. Refuse from obligations 

29.1. If we shall not be able to provide fulfillment of any obligations by the Client, or if we shall not be able to use any legal remedy which we shall be entitled to it shall not be considered as a refusal from those remedies or as a reason which relieves the Client from the fulfillment of the obligations. 

30. Severability 

30.1 If any clause of the Agreement shall become invalid, illegal or if it shall lose its legal power such provision shall be separated from the remaining part of the Agreement which shall completely remain in force. In such cases, the invalid part shall be amended according to the renewed norms. 

31. Links 

31.1 The Website may contain links to other resources beyond our control. We shall not be liable for the content of the other sites, actions or omissions of their owners and the content of any third-party advertisement and sponsorship. Any hyperlinks to the other sites shall be provided exclusively for information purposes. The Clients shall use them at their own risk. 

32. Bonus actions 

32.1. An increased wager (win back) shall be only set on the money bonuses and shall only cover the bonus amount. If the bonus shall constitute a percentage of the deposit, then the wager shall cover the percent amount. The wager amount shall depend on the conducted bonus action and shall be set by the Website. 

32.2. Withdrawal of the money bonus is only possible subject to its complete win back. 

In case of accrual of the money bonuses for registration or in other cases when the Client shall not be required to pay any funds on the balance to obtain a bonus the withdrawal of the bonus accrual shall not be possible before the first deposit. 

Privacy Policy

1. Intro 

This Privacy Policy applies to all Websites that we own and operate and all services we provide, including our online and mobile services and products. For this Policy, we will call them our ‘Websites’ and ‘Services’.

When we say ‘Personal Data’ we mean identifiable information about you, like your name, email, address, telephone number, payment account details, payment information, support queries, betting history, chat comments and so on. If you can’t be identified (for example, when Personal Data has been aggregated and anonymized), then this Policy does not apply.

We may need to update this Policy from time to time. Where a change is significant, we will make sure we let you know – usually by posting a notification on the Websites or sending you an email.

2. What Data We Collect and How We Do That

When you visit our Websites or use our Services we collect and process your Personal Data. The ways we collect it can be broadly categorized into the following:

Information you provide to us directly

When you visit or use some parts of our Websites and/or Services we might ask you to provide Personal Data to us. For example, we ask for your contact information or certain documents upon registration, during verification and anti-money laundering procedures or an anti-fraud check, or when you contact us with questions or request support.

Information we collect automatically

We collect some information about you automatically when you visit our Websites or use our Services, like your IP address, operating system, device type and settings, browser type and settings, crash reports, system activity, and the date, time, and referrer URL of your request. This information is useful for us as it helps us get a better understanding of how you are using our Websites and Services so that we can continue to provide the best experience possible. For example, using information from your browser we can figure out which language you speak.

Some of this information is collected using cookies, similar tracking technologies and third-party tools like Google Analytics. 

We also collect details of the transactions you carry out with us and your account activity. Information we get from third parties

Sometimes we might collect Personal Data about you from other sources, such as publicly available materials or trusted third parties like our payment providers. We use this information to supplement the Personal Data we hold about you, to better inform, personalize and improve our Services, and to validate the Personal Data you provide. 

3. Legal Grounds to Process Personal Data 

Where we collect Personal Data, we will only process it when we have the legal basis for the processing set out in applicable data protection laws. Such legal bases are:

The performance of a contract 

We may process your Personal Data where it is necessary for the performance of a contract. For example, when you register on the Website you enter into agreements with us or when we take steps related to a contract, in particular, facilitation of transactions that take place on the Websites. A legal obligation 

Various laws and regulations impose certain obligations on us. To comply with them we have to process your Personal Data, for example, to comply with anti-money laundering legislation, responsible gaming regulations and the conditions of our gambling license.

The legitimate interests 

Your Personal Data may be processed when we, other companies in our group of companies or third parties have a business or commercial reason to process your Personal Data.

Your consent in certain limited cases we process your Personal Data based on your consent, for example, when it is required for direct marketing purposes. 

4. How We Use Personal Data 

Use of your Personal Data (Legal Basis):

To operate our Websites, ensure our Websites and Services work as intended and deliver Services 

you have requested (Performance of a contract Legitimate interest)

To determine if you may use certain Services, including when we check your age, geographic location, identity or self-exclusion status, and to set up and operate your account (Performance of a contract, Legitimate interest)

To perform legal duties, responsibilities, and obligations, to comply with any laws and regulations that apply to us and with the conditions of our gambling license, and prevent illegal activities, including money laundering and match-fixing (Legal obligation)

To support you, including assisting with the resolution of technical or payment issues or other issues relating to the Websites or Services (Performance of a contract)

To enhance our Websites and Services, test and develop new features and carry out technical analysis of our Websites and Services so that we can optimize your user experience and provide you with more efficient tools (Legitimate interest)

To prevent, detect and report a crime, protect you, other users and us, for example, by ensuring network and information security, mitigating security risks, detecting and preventing any fraudulent or malicious activity, and make sure that everyone is using our Websites and Services fairly and following the agreements (Legal obligation, Legitimate interest, Performance of a contract)

To analyze and aggregate data, to prepare statistics, in particular, to produce aggregated and anonymized analytics and reports, which we may use internally or share publicly or with third parties (Legitimate interest)

To facilitate, manage and confirm financial transactions (Performance of a contract, Legitimate interest)

To analyze your fraud risk and verify your credentials using third parties, including financial institutions, identification verification agencies and credit reference agencies (Legal obligation, Performance of a contract, Legitimate interest)

To assess your gambling activity for responsible gaming purposes (Legal obligation, Legitimate interest, Performance of a contract) 

To monitor betting activity and manage our risk and odds (Legitimate interest, Performance of a contract)

To exercise our rights set out in the agreements or other agreements with you (Performance of a contract) 

To disclose information to companies in our group of companies following a restructure or for internal administrative purposes (Legitimate interest)

To manage our relationship and communicate with you. This may include:

operational communications, like changes to our Websites and Services, information about new features, bonuses and promotions, security updates, or assistance with using our Websites and Services, marketing communications, and providing you with the information you have requested from us or information we are required to send to you (Performance of a contract, Legitimate interest, Your consent) 

5. How We Can Share Your Personal Data 

There will be times when we need to share your Personal Data with third parties. We will disclose your Personal Data to:

o Other companies in our group of companies;

o Third-party service providers and partners who assist us in the provision of Websites and Services which you have requested, for example, to those who support the delivery of or provide functionality on Websites or for Services, or market or promote our Websites and Services; 

o Regulators, law enforcement agencies, government bodies, courts, fraud prevention agencies, licensing bodies, eSports self-governing bodies or other third parties, where we think it is necessary to comply with applicable laws or regulations or to exercise, establish or defend our legal rights (where possible and appropriate, we will notify you of this type of disclosure);

o Affiliates and other persons that introduce you to us;

o Other persons where we have your consent.

6. International Data Transfers

When we process and share data, it may be transferred to, and processed in, countries other than 

your country. These countries may have laws different from what you are used to. Where Personal Data are processed in another country, we put safeguards in place to ensure your Personal Data remains protected.

For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your Personal Data is transferred outside the EEA, it will be transferred to countries where we have compliant transfer mechanisms in place to protect your Personal Data, in particular, by implementing the European Commission’s Standard Contractual Clauses to the contracts with the entities the data is transferred to. 

7. Security 

We are committed to protecting your Personal Data and have appropriate technical and organizational measures in place, including:

o Data encryption. We encrypt all data that goes between you and us using industry-standard TLS (Transport Layer Security), protecting your personal and financial data. Your data is also encrypted when it is stored on our servers, and encrypted when we transfer it between data centers for backup and replication.

o Limited access. We restrict access to personal information to our employees, contractors, and agents who need that information to process it.

o Network protection. Multiple layers of security controls protect access to and within our environment, including firewalls, intrusion protection systems and network segregation. Our security services are configured, monitored and maintained according to industry best practices. We partner with industry-leading security vendors to leverage their expertise and global threat intelligence to protect our systems.

o Secure data centers. Our servers are located within enterprise-grade hosting facilities that employ robust physical security controls to prevent physical access to the servers they house. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits. We maintain geographically separated data replicas to minimize the risk of data loss 

or outages.

o Security monitoring. Our security team continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage threats.

8. Data Retention

Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods when necessary. When the data is being deleted, we make sure that your data is safely and completely removed from our servers or retained only in anonymized form. Information is retained until you remove it

We offer a range of services that allow you to correct or delete data associated with or stored in your account. For example, you can:

o Edit information about yourself,

o Delete a chat post, or 

o Delete your account entirely.

We will keep this data in your account until it is not closed and for a period of five years to allow us to meet our regulatory and legal obligations and defend ourselves against any claims following the closure of your account (when applicable) or your last contact with us.

Information retained for extended periods for limited purposes

Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period. For example, when a person self-excludes from our Services, we will retain the Personal Data of this person for longer periods as required for purposes of responsible gaming.

Reasons we might retain some data for longer periods include:

o to protect you, other persons, and us from fraud, abuse, illegal activity and unauthorized access, for example, when suspect someone is committing fraud, is engaged in match-fixing or launders money.

o to comply with tax, anti-money laundering and other financial regulations, to carry out accounting or facilitate dispute resolution, for example, when we are party to a financial transaction, including 

when we receive your deposits and make payouts to you.

o to meet any comply with applicable law, regulation, legal process or enforceable governmental request, or when we are required to enforce the agreements, including investigation of potential violations.

o to ensure the continuity of our Services to you and other users.

o If you have directly communicated with us, for example, through a customer support channel or providing feedback or a bug report.

We are committed to safeguarding the confidentiality of your personal information or data it collects, uses and/or holds following the applicable data protection laws and regulations and particularly, the provisions of the (country) Data Protection Laws and other applicable International Data Protection Regulations like the General Data Protection regulation of 2016/679 (GDPR) (hereinafter ‘Data Protection Laws’).

9. Your Rights

You have certain rights relating to your Personal Data:

o to know what Personal Data we hold about you.

o to correct or ask us to correct inaccurate Personal Data concerning you.

o to access your Personal Data and request its copy in a machine-readable format, for example, if you want to back it up.

o to object to our processing of your Personal Data where we are doing it for our legitimate interests. Please note that we may still process your Personal Data where there are other relevant lawful bases or where we have compelling grounds to continue processing in our interests which are not overridden by your rights, interests or freedoms.

o to ask us to erase your Personal Data, including to delete your account, solely where (1) it is no longer necessary for us to process it, (2) where you have withdrawn your consent and your consent has been the legal basis for processing, (3) you have exercised your right to object and there are no overriding legitimate grounds for the processing, (4) your Personal Data has been unlawfully 

processed, (5) or where erasing your Personal Data is required following a legal obligation. Please, note that we will not erase and still will retain data, for instance, when Personal Data needs to be kept for our legitimate interests that override your request, for compliance with a legal obligation, or in case it is needed for the establishment, exercise or defense of legal claims. 

o to ask us to restrict processing of your Personal Data in certain circumstances.

o to withdraw your previously granted consent where your consent has been required to process the Personal Data. Please note, that we may still process your Personal Data where there are other relevant lawful bases for us to rely on.

o to object to direct marketing and to any profiling (to the extent that it relates solely to direct marketing). When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to support@1win.xyz

o to complain to your local data protection authority.

Please note that not all detailed above rights are absolute.

You can exercise your rights at any time by making adjustments to your account or by sending an email to support@1win.xyz.

We may require evidence of and be satisfied as to your identity before we take any requested action.

If you are not happy with how we are processing your Personal Data, please let us know by sending an email support@1win.xyz. We will review and investigate your complaint, and try to get back to you within a reasonable time frame.

10. Use of Google Analytics

We use Google Analytics to collect information about the use of this Website. Google Analytics collects information such as how often you visit the Website, what pages you visit when you do so, and what other sites you used before coming to the Website. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other identifying information. We do not combine information collected through the use of Google Analytics with your 

Personal Data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the Website by disabling cookies on your browser. 

If you choose, you can opt-out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit http://www.google.com/analytics/. To read more about how Google uses cookies, please visit https://policies.google.com/technologies/cookies.

11. SSL encryption

All critical correspondence between the user and the Website is encrypted with Secure Socket Layer technology (SSL) using a 256-bit key. 

Rules on sports

1. AUSTRALIAN RULES FOOTBALL

1. The bookmaker accepts bets:

o on regular time of 80 minutes (four quarters of 20 minutes each or two halves of 40 minutes each) )

o on regular time including overtime (labeled “Including Overtime”).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer should check the rules against official sources.

2. If a match is interrupted before the expiration of 80 minutes, all bets thereon will be settled at odds 

of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted.

3. If a matching venue is changed then bets already placed will stand providing the home team is still designated as such.

4. To Score First Goal. If the player has not participated in a match or is introduced as a substitute after the first goal has been scored, all bets on this player will be deemed void. Bets on players who had been substituted or sent off before the first goal was scored will lose. If the first goal is scored by a player on whom no price has been offered, all bets on other players will lose, except for the “Any Other Player” market. If a match has been interrupted before the first goal is scored, all bets will be canceled.

2. AMERICAN FOOTBALL

1. The bookmaker accepts bets: 

o on regular time (60 minutes of play consisting of four quarters of 15 minutes each);

o on regular time including overtime (labeled “Including Overtime”).

2. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except for those markets which had already been determined at the time the match was interrupted.

3. At least 55 minutes of play must elapse for bets to stand. In this event, all bets will be settled based on the results at the time the match was stopped.

4. For bets on “Higher at The End of the Tournament” markets, if the teams fail to qualify from the group, bets will be settled based on their respective places within the group. If teams take equal places, bets will be settled based on their score.

5. Highest Scoring Quarter. If it is impossible to determine the highest scoring quarter unconditionally (i.e. if two or more quarters end with the same score), bets on such quarters will be settled at odds of 1. Bets on other quarters will be deemed lost.

6. Highest Scoring Half. If both halves end with the same score, bets will be settled at odds of 1.

7. If a match including overtime ends in a draw, W1 and W2 bets will be settled at odds of 1 (stakes will be refunded), while bets on total and handicap markets will be settled based on the match result. 

3. BADMINTON, TABLE TENNIS, BEACH VOLLEYBALL

1. If the start of a match is delayed or postponed for any reason, all bets will stand until the match or the tournament in which the match features has concluded or until the withdrawal of one of the participants.

2. If a match is interrupted due to the withdrawal or disqualification of either team in the first game/set, all bets will be settled at odds of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted. Bets on the match winner will be settled at odds of 1 in this case.

3. No bet will be canceled because of a misprint in the initials of a sportsman/sportswoman (for example, B. Smith instead of A. Smith). In this event, bets will stand.

4. "Match Winner". If any of the players named in the outcome is substituted before the start of the match, all bets shall be deemed void.

5. Handicaps and totals for the aforementioned sports must be specified in points except for “Handicap by Sets” and “Total Sets” markets.

6. "Winner". The sportsman/sportswoman (the team) who takes first place in the tournament will be considered the winner. If the sportsman/sportswoman withdraws from the tournament before it begins, bets on that sportsman/sportswoman will be settled at odds of 1.

4. BASKETBALL

1. The bookmaker accepts bets:

o on regular time (the time of play may be 48 minutes consisting of four quarters of 12 minutes each or 40 minutes consisting of four quarters of 10 minutes each; NCAA – two halves of 20 minutes each); 

o on regular time including overtime (labeled “Including Overtime”). Bets on Stats include OT unless stated otherwise. Other betting terms may be specified in the betting section.

2. If a match starts but is not completed, all bets on the match will be settled at odds of 1, except for those markets which had already been determined at the time the match was interrupted. 

3. If the duration of a match is 40 minutes, at least 35 minutes must be played for bets to stand. If the duration of a match is 48 minutes, at least 40 minutes must be played for bets to stand. In these cases, all bets will be settled based on the results at the time the match was interrupted.

4. NBA teams may be shown in direct order (home-away), as well as in a reversed order. If the latter is the case, no stakes are refunded.

5. The Customer should check the rules of basketball friendlies (whether a cup or club friendlies) through official sources. If friendly ends in a draw (the rules of the match have been changed), bets on the winner will be settled at odds of 1. However, bets on total and handicap markets will be settled on the result.

6. In basketball cup matches, the overtime awarded based on the aggregate results of two matches only counts for the “To Qualify for The Next Round”, “To Qualify for Another League”, “Winner” and similar markets.

7. If a basketball match ended in a draw, the “Will There Be Overtime? - Yes” bet wins and the “Will There Be Overtime? - No” bet loses.

8. "Half-Time/Full-Time". In the “Sports” section “W” stands for the win and “X” stands for the draw. The outcome of the first half is specified first and is followed by the outcome after regular time. For example, W1W2 means that the first team (W1) will win the first half and the second team (W2) will win the match in regular time.

9. "Highest Scoring Quarter". If the highest-scoring quarter is impossible to determine unconditionally (i.e. when two or more quarters have ended with the same result), bets on such quarters will be settled at odds of 1. Bets on оther quarters will lose (when the total of the fourth quarter is settled, no points scored in overtime will count). 

10. "Highest Scoring Half". If both halves have ended with the same result, bets will be settled at odds of 1 (when the total of the second half is settled, no points scored in overtime will count). 11."Team... To Win Both Halves – Yes". When the total of the second half is settled, no points scored in overtime will count. "Team... To Win Both Halves – No". The bet will win if the team specified has drawn or lost at least one half. 

12. "Each Team Will Score Over 72.5 – Yes". The bet will win if the total scored by each team during the match amounts to 73 or more.

13. "Each Team Will Score Over 72.5 – No". The bet will win if at least one of the teams has not reached the quoted total. 

14. "Total For Each Quarter Over 32.5 – Yes". The bet will win if the total number of points scored in each quarter is 33 or more.

15. "Handicap By Quarters". For example, “2 Handicap By Quarters -2.5”. The final score is 81:102 (17:22, 26:25, 18:20, 20:35), the score by quarters is therefore 1:3 (0:1, 1:0, 0:1, 0:1 respectively). The bet loses as when the handicap to Team 2 is applied, the score by quarters is 1:0.5. 

16. "Winning Margin 6-10". Bet will win if the score margin is within the range of 6-10 points. For example: the match score is (85:90), the score margin is 5 points – the bet "Winning Margin 6-10" will lose.

5. BASEBALL, SOFTBALL

1. Bets on baseball matches are accepted on the regular time unless otherwise stated.

The names of the starting pitchers will be taken into consideration at the time of bet acceptance if the names are specified concerning the event. Both listed pitchers must start and each pitch at least once for bets to stand. If any of the listed pitchers fail to start for any reason, all bets on this game will be deemed void. If the starting pitchers are not listed, bets will be accepted regardless of who those starting pitchers are.

2. The team which bats at the bottom of an inning shall be treated as the home team notwithstanding the venue of the game.

3. All bets are settled on the official match results including all extra innings (except bets made on the parts of the match).

4. All bets stand if at least five full innings or 4.5 innings have been played. If fewer than 4.5 innings 

have been played, the bookmaker will settle bets on the “Team To Win” and “To Qualify For The Next Stage” markets and other markets which had already been unconditionally determined at the time the match was stopped. Other bets on this match will be settled at odds of 1.

5. Pre-match Markets. If a baseball match does not start at the specified time and the official website confirms that the match has been postponed, all bets on this match will be settled at odds of 1. 

6. In-Play Markets. If a match is stopped (interrupted) and proceeds within 72 hours, all bets will stand until the conclusion of the match. If the match is not concluded within 72 hours, all bets will be deemed void, except for those markets which had already been determined.

7. Softball is a team ball game and a variant of baseball played with a larger ball on a smaller field. Teams play seven innings in an official match. If the score is tied, extra innings are awarded. 

6. BIATHLON

1. "To Be Higher". Predict which of the two named biathletes (or teams in the relay) will finish higher in the final ranking. If both contenders fall out of the race or if one contender fails to start, bets will be settled at odds of one. If any contender fails to cross the finish line, all bets on them will be deemed lost.

7. BOXING, MARTIAL ARTS

1. The start of a bout is signified by the sounding of a bell before the first round.

2. If a bout is declared a no-contest or if a bout is stopped for any reason before a winner has been determined, all bets will be deemed void. If the result of a bout has already been determined, bets will be settled based on the declared results.

3. If the number of rounds is changed, bets on the outcome of the bout will stand, but bets on the number of rounds will be settled at odds of 1.

4. “Total Rounds”. The Customer should predict the number of rounds in the bout. Only completed rounds will be taken into account for bet settlement purposes.

5. If an athlete does not enter the ring after the sounding of the bell at the start of a round, the bout is 

deemed to have ended in the previous round.

8. BICYCLE RACING

1. The start of the first qualifying round will be regarded as the start of the tournament.

2. "Match-Up" markets (sportsmen or teams). Both opponents must cross the official starting line for bets to stand.

o If any contender drops out of competition for any reason, their opponent will be declared the winner.

o If one or both riders fails to cross the official starting line, bets will be settled at odds of 1.

o If both riders retire from a race, the rider who has completed the most laps will be deemed the winner.

o If both riders drop out on the same lap, the winning odds will amount to 1.

3. "To Be Higher". The Customer should predict which of the two riders (or teams) will finish higher in the final ranking.

4. If several riders have an equal time in the final ranking, the one who takes the higher position will be declared the winner.

9. WATER POLO

1. All bets are settled on the final result at the end of regular time (32 minutes consisting of four quarters of 8 minutes each).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a game. Details shown in the “Sports” and “Live” sections are indicative only. The Customer should check the water polo rules against official sources.

2. Extra periods and penalty shootouts will only count for the “Qualify”, “Win” and similar markets.

3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted. 4. At least 30 minutes of play must elapse for bets to stand. In this event, all bets will be settled based on the results declared at the time the match was interrupted. 

10. VOLLEYBALL

1. If a match starts but is not completed, all bets on this match will be settled at odds of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted.

2. If a set is not played to the end, those outcomes which had already been unconditionally determined at the time of interruption will count for betting purposes. All other bets will be settled at odds of 1. If a set is played to the end, but the match is not concluded, bets on this set will stand.

3. Volleyball handicap and total markets are specified in points, except for Sets Handicap and Total Sets.

4. "Score by Sets". In the “Sports” section the relevant columns are titled 3:0, 3:1, etc. 

5. "Race To 3 (5 etc.) Points". The Customer should predict which team will be the first to score the specified number of points in a set. If any participant refuses to continue for any reason before they or their opponent scores the quoted number of points, bets will be settled at odds of 1.

6. "Tie-Break – Yes/No". The Customer should predict whether there will be the fifth set. The bet “Tie-Break - Yes” will win if there is a fifth set. 

11. HANDBALL

1. Bets are settled on the result at the end of regular time (60 minutes of play consisting of two periods of 30 minutes each).

2. Overtimes and penalty shootouts will only count for the following markets: “To Qualify For The Next Round”, “To Qualify For Another League”, “Win” and similar.

3. In-Play Betting. If a match is not concluded, all bets thereon will be settled at odds of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted.

12. GOLF

1. Major golf tournaments may last for three or four days and the total number of holes is usually 72. 

2. The player must tee off to be considered an active participant. If the golfer refuses to continue, all bets on them will be deemed lost.

3. "To Win The Tournament". The golfer who takes first place in the tournament will be considered the winner. The winner is determined after a play-off if such a stage is stipulated by the rules of the tournament. 

13. DARTS

1. "Match Betting". If a match starts but is not completed, the player progressing to the next round will be deemed the winner. However, bets on a specific set, leg and handicap as well as special bets will be void unless the specific outcome of a particular bet has already been determined.

2. Handicaps and totals in a darts match are specified in sets unless otherwise stated in the “Sports” section. 180 is the highest possible score from three darts thrown per visit to the board.

14. CURLING

1. Bets on curling matches are accepted including extra ends unless otherwise stated. A game consists of 10 ends. If the teams are tied after 10 ends, an extra end is played. The winner of the extra end is declared the winner of the match.

2. When no stone reaches the house or when two stones of the opposing teams being the closest to the center of the house rest at the same distance from the center of the house, the score of the end will be 0:0.

3. If a match starts but is not completed, all bets on the match will be settled at odds of 1 except for those markets which had already been determined at the time the match was interrupted.

4. All bets stand providing there have been at least five full ends played. In this event, all bets will be settled on the result at the time the match was stopped.

5. The team loses regardless of the score if they fail to take all their shots in time (teams alternate to deliver eight stones during one end).

6. All bets are settled on the official results, including extra ends (except bets made on the parts of the match). 

15. CRICKET

1. Bets are settled based on the official result declared by the governing body of the match or tournament in question.

2. If a match is interrupted and is not completed, bets thereon will be settled at odds of 1 except for those markets which had already been unconditionally determined at the time the match was interrupted.

3. In case of determining the winner in a match using the D/L method, bets on the outcomes of "1x2" and "Winner of the Match" are calculated according to the results of the D/L method. Other outcomes are calculated according to the actual score of the match.

4. Bet "Best Batsman" – the player with the most runs in the match wins.

5. Bet "Best Bowler" – the player with the most wickets in the match wins. If this score is equal, the next criterion is ECON - the player with the most wickets and the lowest ECON wins. In case the players have the same number of wickets and ECON, the best bowler is determined by the number of runs conceded.

6. Bet “Individual Total Runs” in first X overs. If D/L method was used, the bet is settled according to overs that were completed before the end of the match.

16. BEACH FOOTBALL

1. All bets will be settled on the result at the end of regular time (36 minutes of play consisting of three periods of 12 minutes each).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a match. Details shown in the “Live” or “Sports” sections are indicative only. The Customer should check the rules against official sources. 

17. RUGBY

1. All bets will be settled on the result at the end of regular time (an 80-minute match consisting of two halves of 40 minutes each).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a match. Details shown in the “Live” or “Sports” sections are indicative only. The Customer should check the rules against official sources.

2. Overtimes and penalty shootouts will only count for bets on the “To Qualify For The Next Round” and “Win In The Tournament” markets.

3. A match must be played completely for bets to stand, unless the market had already been determined at the time the match was stopped.

18. SQUASH

1. If a match starts, but is not completed for any reason (for example if a player retires or is disqualified), the outcomes which had already been unconditionally determined at the time the match was interrupted (for example, the outcome of the first game, first game total, etc.) will count for settlement purposes. All other bets will be settled at odds of 1. 

2. By the decision of the body which organizes the event, the number of games in a match may vary from three to five and the match continues until three games are won.

19. SNOOKER

1. Match Betting. If a match is interrupted, a player who has qualified for the next round shall be considered the winner as long as at least one frame has been completed. 

2. Frame Betting, Handicap Betting, Specials. All frames required to determine the winner of a match must be completed for bets to be settled. If the winner is determined before the completion of the match on any grounds, all bets on frames and handicaps and also special bets will be settled at odds of 1, except for those bets which have already been unconditionally determined. 

3. If any player forfeits in any frame, handicap and total bets in this frame will be settled at odds of 1. 4. "First Potted Ball – Blue". The bet will win if the blue ball is the first colored ball legally potted (the colors are yellow, green, brown, blue, pink, black).

20. TENNIS 

1. If a player withdraws (or has been disqualified) before the match starts, stakes will be refunded. .

2. If the start of a match is delayed or if a match is postponed for any reason, all bets will stand until the conclusion of the match or the conclusion of the tournament in which it is a part.

3. Bets will stand in the following cases:

o a change in playing surface;

o a change of venue;

o a change from an indoor venue to an outdoor venue.

4. If a match is interrupted due to the withdrawal or disqualification of a player, all pre-match bets are subject to return (settled at odds of 1). LIVE bets also will be canceled (settled at odds of 1) except for bets on outcomes that had already been unconditionally determined at the time the match was interrupted.

5. Handicaps and totals in a tennis match are specified in games.

6. If a game is not completed for any reason (for example, when the match is interrupted and not completed, a player refuses to continue or is disqualified, etc.), bets on this game will be settled at odds of 1. 

7. In the deciding set of a tennis match, handicaps and totals are settled based on the score, while for bets on match handicaps and totals the deciding set is considered as one game.

For example, Grönefeld/Peschke – Niculescu/Zakopalová. Total Under 21.5. The score is (6:3, 3:6, 4:10 points). The third set will be considered as one game. The total will be 6+3+3+6+1=19. The bet wins. 

8. In respect to tennis matches labeled “champ. tie-break” or “super tie-break”, handicaps and totals in the match will be settled including the score in any super tie-break.

For example, Grönefeld/Peschke vs. Niculescu/Zakopalová (champ. tie-break). Total Under 21.5. The score of the match is (6:3; 3:6; 4:10 points). 

The total here amounts to 6+3+3+6+4+10=32. The bet loses.

In certain tournaments, a super tie-break (champion's tie-break) is played instead of a final deciding set. The player (pair) who first scores 10 points will be declared the winner of the match provided that they beat their opponent by at least a two-point margin.

9. "Correct Score" (score based on sets). The respective bets in the “Sports” section are 2:0, 2:1, etc.

10. "Winner". The player (team) who takes first place in the tournament will be deemed the winner. If a player withdraws before the start of the tournament, bets on that player will be settled at odds of 1.

11. "Win In The Game". The Customer should determine who will win the specified game. Games within each set are numbered consecutively. For example, if the 2nd set ended with a score of 6:1, bets on the “8th Game 2nd Set” will be settled at odds of 1 as there has been no eighth game.

12. A tie-break will be regarded as a single separate game. 

“W 1/2 With Any Other Score”. This bet implies that a player will win a tie-break after a score of 6:6 (or a super tie-break after a score of 9:9).

Example 1. Klein (Australia) vs. Klec (Slovakia). W1 With Any Other Score.

o The tie-break ends with the score (7:3) – the bet loses. 

o The tie-break ends with the score (8:6) – the bet wins (as Player 1 won after a score of 6:6).

21. FLOORBALL

1. Floorball is a type of floor hockey that is played indoors on a hard rink using a plastic ball with holes in it. 

2. All bets are settled on the result at the end of regular time (60 minutes of play consisting of three periods of 20 minutes each).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer should check the rules against official sources. 

3. Extra time and penalty shootouts will only count for the following markets: “To Qualify (For The 

Next Round)”, “Winner Of The Tournament” and similar.

22. FOOTBALL

1. Bets on football matches (including cup matches) are accepted on the regular time specified in the rules (90 minutes of play consisting of two halves of 45 minutes each plus injury time) unless otherwise stated in the “Sports” section (“extra time”).

Extra time and penalty shootouts will only count for the markets “To Qualify (For The Next Round)”, “League Promotion/Relegation”, “Winner Of The Tournament” and similar.

2. At least 80 minutes of play must elapse for bets to stand except for markets that had already been unconditionally determined at the time the match was stopped.

3. Format of friendly matches.

FIFA rules in respect to the duration of friendly youth matches:

o for U18, U17, U16, U15 teams – 80 minutes (two halves of 40 minutes each); 

o U14 teams – 70 minutes (two halves of 35 minutes each), all 70 minutes of play must elapse for bets to stand;

o U13 and U12 teams – 60 minutes (two halves of 30 minutes each), all 60 minutes of play must elapse for bets to stand. 

The rules of friendlies are determined before the start of a tournament. The Customer should check the rules against independent sources of information before placing bets on friendlies.

4. Bets on the “To Be Higher At The End Of The Tournament” market in respect to the World Cup and UEFA European Championship will be settled subject to the stages to which the teams progressed.

5. Bets on the team to score more goals and the team to score (concede) most (fewest) goals in respect to the World Cup and UEFA European Championship will be settled including extra time, but excluding penalty shootouts. If the teams have scored (or conceded) an equal number of goals, bets will be settled at odds of 1.

6. Bets on football matches labeled “extra time” will be settled excluding penalty shootouts. Bets on penalty shootouts are accepted separately.

7. “First Corner – Team”. Which team will be the first to take a corner kick?

8. “More Corners – Team”. Which team will take the most corner kicks in the match?

9. “Total Corners Over/Under”. The Customer should predict whether the total number of corner kicks in the match will be more or fewer than the specified number.

10. Bets on Yellow Card. Yellow Card total, Yellow Card handicap – only warnings to field players and the goalkeeper are counted. When counting the number of yellow cards in a match, a second warning that resulted in the automatic player sent-off, is not taken into account. Yellow and red cards shown to the field players and the goalkeeper after the final whistle will not count towards bet settlement.

11. Bets on “Yellow/Red Card” (also referred to as YRC or Cards) will be settled in the following manner: a yellow card is counted as one card; a red card is counted as two yellow cards. The second yellow card for the same player will not be counted and will be regarded as one red card. This means that one player can have a maximum of three cards per match.

12. The number of yellow and red cards, corner kicks and hits of the crossbar/posts will be determined subject to video footage. In the event of a lack of video footage, or its interruption, the number of yellow and red cards and corner kicks will be taken from official sources. A substitution made in the 46th minute according to the official source will be regarded as a substitution made in the half-time break. A corner kick that was retaken will be regarded as just one corner kick for bet settlement purposes. Only those corner kicks which have been taken will count towards the settlement of bets on Total Corners.

13. Bets on penalty shootouts. If the fifth penalty kick is not taken in a penalty shootout, then the following markets will be refunded:

“Team 2 To Score Their 5th Penalty - No”;

“Team 2 To Score Their 5th Penalty - Yes”.

14. “Player To Score First Goal And Team To Win With The Score”.

The Customer should predict which player will score the first goal and the score at the end of regular time (including stoppage time). If a player does not participate in the match or is introduced as a substitute after the first goal has been scored, bets will be settled at odds of 1. If the first goal is own 

(a player scores in their own team’s net), bets on the player who has scored this goal will be settled at odds of 1. If a match is interrupted after the first goal has been scored and is not concluded within the timeframe stipulated in the rules, bets on the player who scored this goal will be settled at odds of 1. 

Bet 1 “Adam Lallana To Score First Goal And Team 1 To Win With The Score 1-0 - yes” Bet 2 “Dejan Lovren To Score First Goal And Team 1 To Win With The Score 1-0 - yes” ”

Example 1.

Adam Lallana scored the first goal and Team 1 won with a score of 1-0: 

bet 1 wins;

bet 2 losses.

Example 2.

Adam Lallana did not enter the field of play and Team 1 won with a score of 1-0: 

a stake of bet 1 is refunded;

bet 2 losses.

15. Cards. Statistics. Bets will be settled depending on the events during regular time. No card will count unless it is shown to a player on the pitch.

First Card. Bets will be settled on what occurred in the designated interval of the match. A red or yellow card must be shown in the designated interval. No card will count if an infraction which later resulted in a caution (or dismissal) happened in the designated interval, but the card was shown after the designated interval.

Total Cards. Bets will be settled including added (stoppage) time. Extra time will not count unless otherwise stated. Only one card will count for a second bookable offense. This means that if a yellow card is immediately followed by a red card, only one card will count for betting purposes. Accordingly, a player may not receive more than two cards per match.

Last Card. If there are no cards in the match, the selection “No Cards” will win. All other bets will lose. If two or more players are involved in a single incident, the market will be settled based on the last card shown. 

16. Bet "Team 1 will score its first goal before 78:00 minutes - Yes" - the Customer should predict that the 1st team will score its first goal within this period of time. If a goal is scored in the 78th minute, it will be taken into account when calculating this bet.

17. "Penalty and sent-off – Yes". The bet will win if there was both a penalty and a sent-off in the game.

18. The outcome "a player will score a goal..." The bet will be deemed a win if the player enters the pitch and scores a goal. An own goal will not count.

- the bet was made in a pre-match: if the player does not enter the pitch, the bet will be settled as a refund. Bets are only valid for the main squad players, i.e. if the player substitutes another one and a bet is placed on him in the pre-match, the bet will be settled as a refund.

- the bet was placed during the game: if the player enters the pitch, bets will be settled according to the number of goals he has scored.

23. FUTSAL

1. All bets are settled on the result at the end of regular time (40 minutes of play consisting of two periods of 20 minutes each).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer should check the rules against official sources.

2. Extra time and penalty shootouts from the 6-meter mark will only count for the following markets: qualifying for the next round, winner of the tournament, and similar.

3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted. 4. At least 35 minutes of play must elapse for the match to be declared official. In this event, all bets will be settled on the result at the time the match was stopped.

24. FIELD HOCKEY

1. All bets are settled on the result at the end of regular time (70 minutes of play consisting of two periods of 35 minutes each or four periods of 17 minutes 30 seconds each).

The bookmaker bears no responsibility for any inaccurate declaration of the duration of a match. Details shown in the “Sports” and “Live” sections are indicative only. The Customer should check the rules against official sources.

2. Extra time and penalty shootouts will only count for the following markets: qualifying for the next round, winner of the tournament, and similar.

3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except for those markets which had already been unconditionally determined at the time the match was interrupted.

4. Indoor Field Hockey is an indoor variant of field hockey. A match consists of 2 periods of 20 minutes each. 

25. ICE HOCKEY

1. Bets on markets in the “Sports” section are accepted on regular time (60 minutes of play consisting of 3 periods of 20 minutes each) unless otherwise stated (including overtime if labeled “With OT”, or including overtime and penalty shootouts if labeled “Including Overtime And Penalty Shootouts”).

2. Bets on markets in the “LIVE” section are only accepted on regular time, unless otherwise stated. LIVE bets on matches labeled “Overtime” count overtime only and don’t count penalty shootouts.

LIVE bets on KHL and NHL matches are accepted:

o on regular time;

o on regular time including overtime (labeled “With OT”);

o on regular time including overtime and penalty shootouts (labeled “Including Overtime And Penalty Shootouts”). 

Example 1. Buffalo Sabres – Toronto Maple Leafs (Including Overtime And Penalty Shootouts). In this case, bets are accepted on regular time including overtime and penalty shootouts. The score of the match is 2:3 (1:0, 1:1, 0:1, 0:0, 0:1). All bets will be settled based on the final score of 2:3. The total number of goals for betting purposes is 5. 

Example 2. Buffalo Sabres – Toronto Maple Leafs (With OT). In this case, bets are accepted on regular time including overtime. The final score for betting purposes will be 2:2 (1:0, 1:1, 0:1; 0:0). The total number of goals for betting purposes is 4. W1 and W2 bets will lose.

Example 3. Buffalo Sabres – Toronto Maple Leafs. In this case, bets are only accepted at the regular time. The final score for betting purposes is 2:2 (1:0, 1:1, 0:1). The total number of goals for betting purposes is 4. W1 and W2 bets will lose. 

3. If a match starts but is not completed, all bets thereon will be settled at odds of 1, except for those markets which had already been determined at the time the match was stopped.

4. At least 55 minutes of play must elapse for bets to stand. In this case, all bets will be settled based on the result at the time the match was stopped. 

5. NHL, AHL, CHL, OHL, WHL and East Coast Hockey League teams may be shown in direct order 

(home – away) and in a reversed order. If the latter is the case, no stakes are refunded.

6. “Total”. Where penalty shootouts are taken into account, all goals scored in the shootout by the winning team will be regarded as one goal for settlement purposes, while the goals scored in the shootout by the losing team will be regarded as zero goals.

7. “Goal From 1 To 7 Minute”. If the goal is scored at 7 minutes 00 seconds, it is deemed to have been scored in the 8th minute.

8. Bets on the following markets are settled based on the final record or bracket of the body that officially organizes the event: “Higher At The End Of The Tournament”, “Winner Of The Championship”, “Winner Of The Group”, “Scored Points”, “Scored Goals” and “Conceded Goals”. 9. “Team To Win And Total Under/Over”. The Customer should predict which team will win the match and how many goals will be scored (more or fewer than the specified number). Bets on NHL and KHL matches, as well as on matches that form part of other championships and international tournaments, are accepted on regular time.

10. “Race To 3 (5 etc.) Points”. The Customer should predict which participant will be the first to score the specified number of points in the match. If any participant refuses to continue for any reason before they or their opponent scores the specified number of points, bets will be settled at odds of 1.

11. “Team 2 To Win In Overtime - No". The bet will win if either no overtime takes place or Team 2 loses in overtime. Bets on the win in a penalty shootout are settled in the same manner.

12. “Overtime win”. The winner must be determined in overtime (OT).

The score is (0:0; 1:1; 1:0) – the bet loses.

The score is (0:0; 1:1; 0:0; 0:1) – the bet wins.

The score is (0:0; 1:1; 0:0; 0:0; 1:0) – the bet loses.

26. BOWLS

1. Bets are accepted on sets and matches. In a match, all sets must be played. If the winner is determined before the completion of a match for any reason, bets on sets will be deemed void 

unless further play affects the result.

2. If the winner has been determined before all sets are completed, bets on the winner of the match will be settled based on the official result provided that at least one end has been played to its conclusion.

3. In the event of any of the named players in a match changing before the match starts then all bets will be void.

27. FORMULA ONE, MOTORBIKES, SPEEDWAY

1. If a race is not completed and the official result has not been declared, all bets will be deemed void except for markets that have already been determined.

2. Bets will be settled subject to the classification of the International Automobile Federation (FIA) immediately after the last race of the season. 

3. “Head-To-Head”. The Customer should predict which of the two named drivers will perform better. The driver who finishes in the higher place in the race (in the final classification) will be deemed to have performed better.

Both drivers must start the race for bets to stand. If both drivers fail to finish, bets will be settled based on the number of laps completed. 

If both drivers retire from the race, the driver who has completed more laps will be deemed to have performed better. If both drivers retire after an equal number of laps, bets will be settled at odds of 1. If a driver fails to complete their fastest lap (fail to show the qualification time), their place shall be determined based on the final grid positions. 

28. Counter-Strike: (GO)

1. Markets will be settled based on officially published results.

2. If the fixture is listed incorrectly, we reserve the right to void betting. In case of a walkover or retirement, all undecided markets are void.

3. If a match or map is not finished, all undecided markets are void.

4. If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.

5. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.

6. All offered markets are calculated including overtime unless it’s stated otherwise.

29. Dota 2 

1. Markets will be settled based on officially published results.

2. If the fixture is listed incorrectly, we reserve the right to void betting. In case of a walkover or retirement, all undecided markets are void.

3. Markets will be settled based on officially published results.

4. If the fixture is listed incorrectly, we reserve the right to void betting.

5. In case of a walkover or retirement, all undecided markets are void.

6. If a match or map is not finished, all undecided markets are void.

7. If a match or map is replayed due to a disconnection, or technical issues which are not player- related, all undecided markets will be void. The replayed match or map will be handled separately.

8. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.

9. Map – first aegis: the bet is settled based on who picks up the aegis, and not on who kills Roshan.

10. Map – first tower: any method of destroying the tower counts (destroying the tower by creeps, destroying the tower by the enemy, or denying the tower by your player).

11. Map - first barrack: any method of destroying the barrack counts (destroying the barrack by creeps, destroying the barrack by the enemy, or denying the barrack by your player).

30. LEAGUE OF LEGENDS

1. Markets will be settled based on officially published results.

2. If the fixture is listed incorrectly, we reserve the right to void betting. In case of a walkover or retirement, all undecided markets are void.

3. Markets will be settled based on officially published results.

4. If the fixture is listed incorrectly, we reserve the right to void betting.

5. In case of a walkover or retirement, all undecided markets are void.

6. If a match or map is not finished, all undecided markets are void.

7. If a match or map is replayed due to a disconnection, or technical issues which are not player- related, all undecided markets will be void. The replayed match or map will be handled separately. 8. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.

Responsible gaming

Responsible gaming is an important part of the policy to service the Clients, because of that we pay much attention to problems which may arise in the outcome of addiction to the gambling. We believe it is our direct duty to protect the players from any excessive aptitude for gambling and not to allow any minors to participate in gambling. 

It is our desire for our service to be as comfortable and functional as possible, to perfectly fit for amusing leisure. Unfortunately, gambling being a spectacular hobby may become a problem for some players.

We completely support and uphold the internationally accepted responsible gaming policy as well as do everything for our Clients to enjoy the safe and spectacular game, not losing control. 

Keeping of control 

Gambling in a bookmaker's office is just an amusement, a good way to spend some leisure time, to enjoy the game of the favorite team, and to find some like-minded persons amongst the other participants of betting. While enjoying your leisure time and watching the matches and participating in gambling you, nevertheless, must keep in mind that caution must be exercised. 

Every betting participant must always remember:

· gambling is just a way of leisure time and not a way to earn money, you must never lose common sense;

· if you lose you should not immediately try to win back because there is always a chance to win next time; 

· you must only start the game on the condition that you will only spend the readily available amount and no more;

· always pay attention to the time and amount of money you spent on the game.

Prevention of the gaming addiction 

Amongst the majority of people for whom gambling is just an amusing way of leisure, there is a small part of players who suffer from gaming addiction. The outcomes of the most recent researches demonstrate that only an insignificant part of adults face the problem called gaming addiction. But we pay much attention to that problem and suggests that the betting participants to always remember that: 

· gambling is based on the probability law so there are no «formulas» and «systems» which would guarantee the winning; 

· the wish to play must originate exclusively from yourself; 

· gambling is an amusement and not a way to get reach fast or to pay debts; 

· you should always pay attention to the amount of money you spend on the game; 

· you must always know the game rules when you play.

It is difficult to differentiate between a healthy game passion and a sick addiction. But there are some signs which may witness that the betting participants start to have problems.

You are invited to answer 10 questions. If the answer at least 5 of them is affirmative the probability is high that you already have a gaming addiction.

· Are you seriously involved in gambling?

· Are the amounts of your betting constantly increasing?

· Do you borrow money for gambling?

· Do you often play longer than you planned?

· Do frequent visits to the betting office adversely affect your reputation?

· Do you experience irritation or disappointment when you are not able to participate in betting?

· Is participation in gambling a way to escape problems for you? 

· Do you often have to win back?

· Did you try to control the amount of betting, time spent in the gambling venue but in vain?

· Don’t you tell your relatives about your passion for gambling?

Pieces of Advice to control the gambling

Define for yourself in advance the time you will spend for the game in the betting office;

Determine for yourself the maximum amount which you are ready to lose and do not go above it; Never borrow the money for gambling;

Try to find a new hobby and combine it with the game;

Never visit any gambling venues in a bad mood, if you are depressed or distempered. Self-exclusion from the game

Should you wish to close your 1win account, please contact our Customer Support. In the majority of cases, there will be the option for you to reopen your account. However, should you request a 

permanent closure, then we shall honour this request in all circumstances and reopening shall not be permitted.

Find further support online

There are some other charities and associations that can provide help and advice:

https://www.gamblingtherapy.org/ 

https://www.gamcare.org.uk/

https://www.gamblersanonymous.org.uk/ 

Refund policy

No refund can be completed once the deposited financials (including the bonus) have been used within the process of gambling.

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the 

alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account.

We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction. You agree to provide, in case of our demand, a notarized identification, or any other certified identification following the applicable laws of the player's jurisdiction. If such notarized or certified identification is not provided within thirty (30) days of our request, then such refund or reverse transaction shall not be effected, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal. 

A player should play using a fair method on all games and should not in any way affect the outcome of that game. This includes using computer aids, mathematical equations, betting systems, etc. 

Risk Disclosure

You understand that by participating in the games, you risk losing the money deposited to your account;

In some jurisdictions, online gambling may be illegal. You understand and agree that is not able to provide you legal advice or guarantees regarding the legality of your use of the services of the Website.

We do not affirm that the services of the Website comply with legal requirements in your jurisdiction. You use the services provided by of your own choice and at your sole discretion, as well, assuming the risk of liability, making a decision as to whether the use of the services of the Website is legal following the current legislation of your jurisdiction. You log in to the Website and participate in the games at your own risk.

Websites and games are available to you without any express or implied guarantees.

KYC & AML

We implement all appropriate measures to combat money laundering and the fight against international terrorism (AML Policy). At the same time, we maintain a strong and principled position on the prevention of all kinds of illegal activities, as well as all related regulations. To fulfill these obligations, we are obliged to inform the corresponding official authorities if there are reasons to suspect that the funds deposited by you are related to money laundering or terrorism financing activities. We will also be obliged to block such User's funds, as well as to take other measures stipulated by AML policy rules. 

Money laundering means: 

Concealing or maintaining confidentiality concerning information about the true origin, source, location, disposition, movement, ownership or other rights to property obtained through illegal activity (or property obtained in exchange for such property),

the conversion, transfer, receipt, possession or use of property obtained through criminal activity (or property obtained in exchange for such property) to conceal the illicit origin of such property or of assisting persons involved in criminal activity to avoid the legal consequences of their actions,

a situation where the property was obtained as a result of criminal activities carried out on the territory of another State.

To prevent the penetration of criminal capital into the state's economy and to counteract the spread of crime, many countries are constantly fighting against money laundering and terrorist financing. We apply internal regulations and special programs of measures to help state and international organizations combat money laundering and terrorist financing worldwide.

By registering an account on our Website, you undertake the following obligations:

You warrant that you will comply with all applicable anti-money laundering and counter-terrorist financing laws and regulations, including but not limited to the AML Policy. 

You confirm that you have no knowledge or suspicion that the funds used to fund your account, past, present or future, have been obtained from an illegal source or are in any way related to money laundering or other illegal activities prohibited by applicable law or the instructions of any international organizations; 

You also agree to immediately provide us with any information we feel it is necessary to request for us to comply with applicable anti-money laundering laws and regulations.

We collect and retain your identification documents and records of all transactions in your account; We can monitor suspicious transactions in the User's account, as well as transactions made under special conditions; 

We reserve the right at any time and at any stage to refuse the User to carry out a transaction if we have reasons to believe that the transaction has anything to do with money laundering and criminal activity. Following international legislation, we are not obliged to notify the User that their activity is suspicious and information about it has been reported to the relevant state authorities. 

Following internal AML-Policy, we may conduct initial and ongoing identity checks on Users according to the level of potential risk associated with each User.

We will require you to provide minimal data to verify your identity.

We will record and retain data and documents proving your identity, as well as information about what methods have been used to verify your identity and the results of the checks. 

We will check your identity against a list of terrorist suspects compiled by authorized government and independent agencies The minimum set of identifying information includes: - User's full name; - date of birth (for individuals); User's residential address or registration address;

source of origin of the funds to be deposited in the Website’s account.

To verify and confirm the authenticity of the above-mentioned data, we may require the following documents from the User:

Passport or identification card, or other document replacing them, which meets the following 

requirements: - contains the name, date of birth and photo of the owner of the document; - has been issued by the national state 

Cancellation policy

Once a wager has been confirmed, whether online or over the phone, the bet will be considered final and cannot be altered or canceled.

You have the option to wager the other side to reduce losses, but the bet cannot be deleted entirely. All bet payouts are calculated using the odds which were in effect at the moment the wager was placed. Any subsequent changes to the odds will not affect any pending wagers. 

To avoid mistakes, we strongly recommend you carefully check all wagers on your bet slips before confirming them online, and carefully listen to the read-backs from the agents when placing wagers over the phone.